Make Your Payment

By Mail

Send your payments to:
RESIDENTIAL BANCORP
P.O. BOX 7168
PASADENA, CA 91109-7168

By Phone

Customer Service Department
(855) 527–8386

State Disclaimers

Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.

A complaint form and instructions may be downloaded and printed from the Department’s website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.

File a Consumer Complaint

If you wish to file a consumer complaint, Fill the form out to the right.