Servicing

Make Your Payment

 By Mail:
Send your payments to:
RESIDENTIAL BANCORP
P.O. BOX 7168
PASADENA, CA 91109-7168
 By Phone:
Customer Service Department
(855) 527–8386

 

 


State Disclaimers

Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.

A complaint form and instructions may be downloaded and printed from the Department’s website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.

 


If you wish to file a consumer complaint, click the link below:

 File a Consumer Complaint

©2017 Residential Bancorp - Corporate NMLS #210853 located at 5686 Dressler Road, NW, Canton, OH 44720. www.nmlsconsumeraccess.org. Doing business in the State of California as Residential Bancorp. Rates, fees and programs are subject to change and/or discontinuance without notice. THIS PRODUCT OR SERVICE HAS NOT BEEN APPROVED OR ENDORSED BY ANY GOVERNMENTAL AGENCY, AND THIS OFFER IS NOT BEING MADE BY AN AGENCY OF THE GOVERNMENT. Other restrictions may apply. Information is intended solely for mortgage bankers, mortgage brokers, financial institutions and correspondent lenders. Not intended for distribution to consumers, as defined by Section 1026.2 of Regulation Z, which implements the Truth-In-Lending Act. Licensed by the Department of Business Oversight, under the California Residential Mortgage Lending Act (License #4131217).STATE LICENSING | PRIVACY POLICY | FAIR LENDING POLICY